Shipping policy
Shipping Policy
Thank you for shopping with us.
Processing Time
All orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Please note that processing times may be slightly longer during high-volume periods or product launches.
Shipping Rates & Delivery Times
Canada:
Estimated delivery within 3–14 business days.
United States:
Estimated delivery within 5–18 business days.
International:
Estimated delivery within 7–28 business days, depending on location.
Shipping costs are calculated at checkout unless otherwise stated.
International Orders
International customers may be responsible for customs fees, import duties, or taxes upon delivery. These charges are determined by your local customs office and are not controlled by us.
Delays
We are not responsible for shipping delays caused by carriers, customs processing, or incorrect shipping information provided at checkout.
If you have any questions about your order, please contact us at: oceanprocter@gmail.com